Frequently Asked Questions
Everything you need to know about shopping at GemsMantraâ„¢
Are the gemstones and jewelry pieces authentic?
Absolutely. Every piece at GemsMantraâ„¢ is crafted with genuine materials. Each order comes with a Certificate of Authenticity to ensure the quality and origin of your gemstones.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. For customized or engraved pieces, please allow an additional 2-3 days for processing before shipment.
What is your return and exchange policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.
Do you offer international shipping?
Yes, GemsMantraâ„¢ ships to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on your location and will be calculated at checkout.
How should I care for my gemstone jewelry?
To maintain the brilliance of your jewelry, avoid contact with harsh chemicals, perfumes, and lotions. Clean gently with a soft cloth and store in the provided GemsMantraâ„¢ pouch.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.